Quick help for a leak or plumbing fault

For a request with an urgent time frame, describe leaks, visible water loss and affected plumbing fixtures.

Describe the plumbing problem, the fitting involved and when it started. Specify whether it concerns a leak, tap, sanitary appliance or connection.

Ask for travel, diagnosis, labour and parts to be separated. Clarify what can be confirmed before the visit and how your agreement will be obtained for any additional repairs.

Explain when the problem started, which areas are affected and the date by which you would like a solution. Take photos only from a safe position. The appointment and work are agreed after assessment.

This form does not dispatch an immediate intervention. In immediate danger, contact the appropriate emergency service directly. The professional confirms the work and appointment after assessment.

You can submit a request without an account, with the work location and preferred time frame. Our team checks the information. A summary of the work may be forwarded to the relevant companies; contact details and attachments remain private. Agree the scope, appointment and contract directly with your chosen professional.